“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
: In most commercial enterprises, information is scattered across a large number of (legacy) data stores. Moreover, it is nearly impossible to obtain funding to replace these data ...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
Workflow systems provide automated support that enables organizations to efficiently and reliably move important data through their routine business processes. For some organizati...
Skeleton is a visual scripting environment as an extension of Squeak etoy [1] with Connectors [2] system to make mathematical and physical simulation for non professional computer...