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ECIS
2001
13 years 9 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
WSC
1997
13 years 9 months ago
Business Process Modeling with SIMPROCESS
This paper gives an overview of business process modeling with SIMPROCESS, its applications, unique features, basic and advanced modeling constructs, and benefits. 1 WHAT IS SIMPR...
Scott Swegles
WSC
2004
13 years 9 months ago
Simulating Availability Outlook for E-Commerce Business of Personal Computer Sales
For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
Young M. Lee
EMISA
2005
Springer
14 years 1 months ago
An Approach to quantify the Costs of Business Process Intelligence
: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
FASE
2008
Springer
13 years 9 months ago
Engineering Service Oriented Applications: From StPowla Processes to SRML Models
Service Oriented Computing is a paradigm for developing software systems as the composition of a number of services. Services are loosely coupled entities, can be dynamically publi...
Laura Bocchi, Stephen Gorton, Stephan Reiff-Margan...