Portals are one of the rapidly growing applications on the Web, providing a single interface to access different sources (providers). Providing fast response time is one of the c...
Mehregan Mahdavi, John Shepherd, Boualem Benatalla...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
A successful IT Company is characterized by its ability to put the right information in front of the right decision-makers at the right time while concerns about security issues. ...
Emerging patterns represent a class of interaction structures which has been recently proposed as a tool in data mining. In this paper, a new and more general definition refering ...
This paper is concerned with the construction of regression and classification trees that are more adapted to data mining applications than conventional trees. To this end, we pro...