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ICEIS
2007
IEEE
14 years 2 months ago
Challenges in Business Process Analysis
Business process analysis ranges from model verification at design-time to the monitoring of processes at run-time. Much progress has been achieved in process verification. Today...
Wil M. P. van der Aalst
CAISE
2004
Springer
14 years 2 months ago
Business Alignment: Using Process Mining as a Tool for Delta Analysis
Fueled by the omnipresence of event logs in transactional information systems (cf. WFM, ERP, CRM, SCM, and B2B systems), process mining has become a vivid research area. Until rece...
Wil M. P. van der Aalst
ICDM
2002
IEEE
128views Data Mining» more  ICDM 2002»
14 years 1 months ago
Mining Online Users? Access Records for Web Business Intelligence
This paper discusses about how business intelligence on a website could be obtained from users’ access records instead of web logs of “hits”. Users’ access records are cap...
Simon Fong, Serena Chan
KDD
2009
ACM
260views Data Mining» more  KDD 2009»
14 years 9 months ago
Enabling analysts in managed services for CRM analytics
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupt...
CW
2006
IEEE
14 years 2 months ago
A New Method for Developing Business Applications: The Cellular Data System
Currently, in the development of business applications, difficulties occasionally arise between the customer side and the supplier side, causing delays and higher development cost...
Toshio Kodama, Tosiyasu L. Kunii, Yoichi Seki