Business process analysis ranges from model verification at design-time to the monitoring of processes at run-time. Much progress has been achieved in process verification. Today...
Fueled by the omnipresence of event logs in transactional information systems (cf. WFM, ERP, CRM, SCM, and B2B systems), process mining has become a vivid research area. Until rece...
This paper discusses about how business intelligence on a website could be obtained from users’ access records instead of web logs of “hits”. Users’ access records are cap...
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
Currently, in the development of business applications, difficulties occasionally arise between the customer side and the supplier side, causing delays and higher development cost...