As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
The aim of this study is to understand the role of bloggers in driving viral information. More specifically, we develop a new methodology that creates a map of the „life cycleâ€...
Karine Nahon, Jeff Hemsley, Shawn Walker, Muzammil...
: Open-cards have introduced a new life cycle for smart card embedded applications. In the case of Java Card, they have raised the problem of embedded object-oriented applet valida...
The design and development of social robots that interact and assist people in daily life requires moving into unconstrained daily-life environments. This presents unexplored meth...
Fumihide Tanaka, Javier R. Movellan, Bret Fortenbe...
This article presents doctoral research on tool integration within software engineering environments. Tool integration concerns the techniques used to form coalitions of tools tha...