Web-based applications with a large variety of users suffer from the inability to satisfy heterogeneous needs. A remedy for the negative effects of the traditional "one-size-...
Paolo Buono, Maria Francesca Costabile, Stefano Gu...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
Organizations increasingly coordinate their product and service development processes to deliver their products and services as fast as possible, and to involve employees, custome...
Driven by the fast changing service demand-and-supply requirements, virtual organisation alliances are created to adapt highly dynamic B2B collaborations. However, the temporary p...