736 search results - page 83 / 148 » Business process management: Where business processes and we... |
HICSS
2008
IEEE
14 years 3 months ago
2008
IEEE
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
BPM
2008
Springer
13 years 11 months ago
2008
Springer
We present a finite representation of all services M where the composition with a given service N is deadlock-free, and a given set of activities of N can be covered (i.e. is not d...
CNSM
2010
2010
Facing the unpredictable: Automated adaption of IT change plans for unpredictable management domains
13 years 6 months ago
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
ECIS
2003
13 years 10 months ago
2003
Contemporary concepts such as Business Process Re-engineering and Process Innovation emphasize the importance of process-oriented management concepts as a businesses paradigm. Lar...
CSCWD
2007
Springer
14 years 3 months ago
2007
Springer
Business applications are more and more often developed on the basis of Web services. The aim is to provide platform independence and loose coupling between business applications ...