Abstract. This paper aims at carrying out business process modelling and business process improvement using TAD methodology. The methodology consists of six phases; the first three...
Abstract. We propose a meta-meta framework architecture for supporting the behaviour based integration of two business processes. The meta-meta level provides basic integration ope...
Georg Grossmann, Michael Schrefl, Markus Stumptner
—Current architectures for systems integration provide means for forming agile business processes by manually or dynamically configuring the components. However, a major challeng...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...