Abstract. Workflow management technology promises a flexible solution facilitating the easy creation of new business processes and modification of existing ones. Unfortunately, mos...
The rapid growth of service coordination languages creates a need for methodological support for coordination design. Coordination design differs from workflow design because a ...
Abstract. The existing Web service management solutions are almost exclusively focused on optimization of technical QoS metrics (e.g., availability). However, financial (e.g., prof...
Abstract- This paper deals with "Knowledge Management Systems" (KMS) which are seen as a new kind of information systems supporting organizational information processing....
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...