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DSOM
2007
Springer
14 years 3 months ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
CAISE
2006
Springer
14 years 25 days ago
Aligning Software Architectures of Mobile Applications on Business Requirements
The support of mobile workers with mobile IT solutions can create dremendous improvements in mobile business processes of a company. The main charateristic of such a mobile system ...
Volker Gruhn, André Köhler
ER
2007
Springer
125views Database» more  ER 2007»
14 years 3 months ago
On the Correlation between Process Model Metrics and Errors
Business process models play an important role for the management, design, and improvement of process organizations and process-aware information systems. Despite the extensive ap...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...
EDOC
2005
IEEE
14 years 2 months ago
Bridging the Gap between Data Warehouses and Business Processes: A Business Intelligence Perspective for Event-Driven Process Ch
Data Warehouse (DWH) information is accessed by business processes, and sometimes may also initiate changes of the control flow of business process instances. Today, there are no ...
Veronika Stefanov, Beate List
ICIW
2009
IEEE
14 years 3 months ago
A Model-Driven Approach for Monitoring Business Performance in Web Service Compositions
— Supporting business services through Web service compositions (WSC) as part of service-oriented architectures (SOA) involves business performance monitoring requirements. Their...
Christof Momm, Michael Gebhart, Sebastian Abeck