Organizational processes in general and patient-care processes in particular, change over time. This may be in response to situations unpredicted by a predefined business process m...
Visualizing complex business processes is an important task of process-aware information systems (PAIS). Current PAIS, however, fail in providing adequate mechanisms for visualizi...
: Service processes are a special type of business processes playing an increasingly important role in modern economies. They require new forms of flexibility not found in ordinary...
Business Process Redesign (BPR) is a process oriented methodology to improve organizations. Although literature on BPR is available in abundance, little concrete support on how to ...
Mariska Netjes, Hajo A. Reijers, Wil M. P. van der...
The management of development processes is a challenging task and needs adequate tool support. In the course of a development project, many different engineering and management pr...