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BPM
2006
Springer
128views Business» more  BPM 2006»
14 years 4 days ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
ECBS
2010
IEEE
200views Hardware» more  ECBS 2010»
13 years 10 months ago
Towards an Architectural Framework for Agile Software Development
—One of the ideas of agile software development is to respond to changes rather than following a plan. Constantly changing businesses result in changing requirements, to be handl...
Richard Mordinyi, eva Kühn, Alexander Schatte...
SEC
2004
13 years 9 months ago
Interactive Access Control for Web Services
Business Processes for Web Services (BPEL4WS) are the new paradigms for lightweight enterprise integration. They cross organizational boundaries and are provided by entities that s...
Hristo Koshutanski, Fabio Massacci
AICCSA
2006
IEEE
179views Hardware» more  AICCSA 2006»
14 years 2 months ago
Supporting the SPEM with a UML Extended Workflow Metamodel
The specification, analysis, and administration of business processes have charged great importance in this last time. This has been caused by a competitive industry necessity, dy...
Narayan C. Debnath, Daniel Riesco, Manuel Pé...
SAC
2010
ACM
14 years 1 months ago
An ontology-based semantic foundation for ARIS EPCs
This paper presents an ontological analysis of the EPC (Eventdriven Process Chain) business process modeling notation supported in the ARIS Toolset. This ontological analysis prov...
Paulo Sérgio Santos Jr., João Paulo ...