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ACMICEC
2004
ACM
112views ECommerce» more  ACMICEC 2004»
14 years 1 months ago
Business process redesign for effective e-commerce
Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
HICSS
1998
IEEE
108views Biometrics» more  HICSS 1998»
14 years 2 days ago
Workflow Optimization through Task Redesign in Business Information Processes
The academic and professional literature addressing business process reengineering points at inter-task information flow delays (handoffs) as a major source of processing errors a...
Rajiv M. Dewan, Abraham Seidmann, Zhiping D. Walte...
ECIS
2001
13 years 9 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
BPM
2008
Springer
142views Business» more  BPM 2008»
13 years 9 months ago
Dimensions of Business Processes Quality (QoBP)
Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simpl...
Mitra Heravizadeh, Jan Mendling, Michael Rosemann
HICSS
2003
IEEE
140views Biometrics» more  HICSS 2003»
14 years 1 months ago
Business Process Engineering versus E-Business Engineering - A summary of case experiences
Business process re-engineering has overcome the hype of the nineties of the last century and has become an engineering discipline. With the advent of e-business a new era of unce...
Wil Janssen, Maarten Steen, Henry M. Franken