Online reviews are an important asset for users deciding to buy a product, see a movie, or go to a restaurant, as well as for businesses tracking user feedback. However, most revi...
Understanding query reformulation patterns is a key step towards next generation web search engines: it can help improving users’ web-search experience by predicting their inten...
Paolo Boldi, Francesco Bonchi, Carlos Castillo, Se...
The so-called social Web has helped to change the very nature of the Internet by emphasising the role of our online experiences as new forms of content and service knowledge. User...
Pierre-Antoine Champin, Peter Briggs, Maurice Coyl...
The already huge number of blogs in existence is increasing rapidly, and many users are struggling to find a way to keep up with the expansion. A number of existing tools aim to c...
There may be limited resources for local government website designers to devote to innovative design. This study investigated current technology use by local government (Town of B...
Hyung Nam Kim, Andrea L. Kavanaugh, Tonya L. Smith...