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WSC
2008
13 years 10 months ago
2008
Staffing and scheduling optimization in large multiskill call centers is time-consuming, mainly because it requires lengthy simulations to evaluate performance measures and their ...
VTC
2007
IEEE
14 years 2 months ago
2007
IEEE
–Call admission control (CAC) is essential to guarantee the signal quality in CDMA systems. Signal-tointerference-and-noise ratio (SINR) is used as a criterion for user admission...
WIOPT
2006
IEEE
14 years 1 months ago
2006
IEEE
— In this paper, a scheduling problem in wireless networks is considered when there simultaneously exist CBR (constant bit rate) users requiring exact minimum average throughput ...
ICARIS
2005
Springer
14 years 1 months ago
2005
Springer
We have proposed a metaphor “DAnger Susceptible daTa codON” (DASTON) in data subject to processing by Danger Theory (DT) based Artificial Immune System (DAIS). The DASTONs are ...
BPM
2006
Springer
13 years 11 months ago
2006
Springer
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...