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KDD
1997
ACM
13 years 11 months ago
1997
ACM
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
MSR
2006
ACM
14 years 1 months ago
2006
ACM
In this paper we refine the classical co-change to the addition of method calls. We use this concept to find usage patterns and to identify cross-cutting concerns for ArgoUML. C...
SIGOPSE
1992
ACM
13 years 11 months ago
1992
ACM
This paper suggests that a distributed system should support two communication paradigms: Remote Procedure Call (RPC) and group commumcation. The former is used for point-to-point...
ISSRE
2006
IEEE
14 years 1 months ago
2006
IEEE
—Graphical user interfaces (GUIs) are used as front ends to most of today’s software applications. The event-driven nature of GUIs presents new challenges for testing. One impo...
JCIT
2010
13 years 2 months ago
2010
In this paper we propose a signal-to-interference (SIR)-based distributed Call Admission Control (CAC) strategy that considers the combined effect of both call and packet level qu...