In this paper, we propose a simple framework to characterize the switching behavior between search engines based on click streams. We segment users into a number of categories bas...
In the past, full-service stock brokerage firms had a strategic advantage over discount brokers because of the control full-service brokers had over the information provided to th...
Robert J. Kauffman, Mani R. Subramani, Charles A. ...
With a changing structure of networks and application systems due to the requirements of decentralised enterprises and open service markets, distributed systems with rapidly incre...
Managers of electronic commerce sites need to learn as much as possible about their customers and those browsing their virtual premises, in order to maximise the return on marketin...
This paper presents a method that can be used for the elicitation and speci cation of requirements and high-level design. It supports stakeholder-based modeling, rapid feasibility...