Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
The research of impacts between the Internet stock news (ISN) and the stock price movements emerges with the era of the popular usage of the Internet. In this paper, first, the ISN...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...
Knowledge management (KM) systems aim at supporting knowledge workers in general and software engineers in particular. These tools help to elicit, structure, and retrieve knowledg...
Indian business clusters have contributed immensely to the country's industrial output, poverty alleviation and employment generation. However, with recent globalization thes...