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EDBT
2011
ACM
203views Database» more  EDBT 2011»
14 years 9 months ago
QueryViz: helping users understand SQL queries and their patterns
We present QueryViz, a novel visualization tool for SQL queries that reduces the time needed to read and understand existing queries. It targets two principal audiences: (i) users...
Jonathan Danaparamita, Wolfgang Gatterbauer
SIGUCCS
2000
ACM
15 years 10 months ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
AAAI
2006
15 years 7 months ago
LOCATE Intelligent Systems Demonstration: Adapting Help to the Cognitive Styles of Users
LOCATE is workspace layout design software that also serves as a testbed for developing and refining principles of adaptive aiding. This demonstration illustrates LOCATE's ab...
Jack L. Edwards, Greg Scott
SIGUCCS
2000
ACM
15 years 10 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ITS
2004
Springer
99views Multimedia» more  ITS 2004»
15 years 11 months ago
Promoting Effective Help-Seeking Behavior Through Declarative Instruction
The ability to use help-resources efficiently is an important skill in any learning environment, whether the student is in a traditional classroom or is using an Intelligent Tutor...
Ido Roll, Vincent Aleven, Kenneth R. Koedinger