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EDBT
2011
ACM
203views Database» more  EDBT 2011»
12 years 11 months ago
QueryViz: helping users understand SQL queries and their patterns
We present QueryViz, a novel visualization tool for SQL queries that reduces the time needed to read and understand existing queries. It targets two principal audiences: (i) users...
Jonathan Danaparamita, Wolfgang Gatterbauer
SIGUCCS
2000
ACM
14 years 5 hour ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
AAAI
2006
13 years 9 months ago
LOCATE Intelligent Systems Demonstration: Adapting Help to the Cognitive Styles of Users
LOCATE is workspace layout design software that also serves as a testbed for developing and refining principles of adaptive aiding. This demonstration illustrates LOCATE's ab...
Jack L. Edwards, Greg Scott
SIGUCCS
2000
ACM
14 years 5 hour ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ITS
2004
Springer
99views Multimedia» more  ITS 2004»
14 years 1 months ago
Promoting Effective Help-Seeking Behavior Through Declarative Instruction
The ability to use help-resources efficiently is an important skill in any learning environment, whether the student is in a traditional classroom or is using an Intelligent Tutor...
Ido Roll, Vincent Aleven, Kenneth R. Koedinger