Nowadays, the web-based architecture is the most frequently used for a wide range of internet services, as it allows to easily access and manage information and software on remote ...
Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...
We investigate how eight concepts derived from the media characteristics of the WWW impact corporate success in E-Business if implemented as features of companies’ web sites. We...
In the present paper we report on the development of a cluster of web services of language technology for Portuguese that we named as LXService. These web services permit the dire...
We study the effects of RED on the performance of Web browsing with a novel aspect of our work being the use of a usercentric measure of performance — response time for HTTP req...
Mikkel Christiansen, Kevin Jeffay, David Ott, F. D...