The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
The term business model has been used loosely several times for describing a company's strategies, revenue model, processes and overall business logic both by researchers and...
Inconsistency between metadata and code customizations is a major concern in modern, configurable enterprise systems. The increasing reliance on metadata, in the form of XML files,...
The idea that context is important when predicting customer behavior has been maintained by scholars in marketing and data mining. However, no systematic study measuring how much ...
Michele Gorgoglione, Cosimo Palmisano, Alexander T...
The benefit of incorporating background knowledge in the learning process has been successfully demonstrated in numerous applications of ILP methods. Nevertheless the effect of inc...