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» Centering Information Retrieval to the User
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PDPTA
2003
13 years 9 months ago
Misuse Detection for Information Retrieval Systems: A Preliminary Approach
We present a novel approach to detect misuse within an information retrieval system by gathering and maintaining knowledge of the behavior of the user rather than anticipating att...
Rebecca Cathey, Ling Ma, Nazli Goharian, David A. ...
ICASSP
2011
IEEE
12 years 11 months ago
Extracting call-reason segments from contact center dialogs by using automatically acquired boundary expressions
To improve the performance of call-reason analysis at contact centers, we introduce a novel method to extract call-reason segments from dialogs. It is based on the following two c...
Takaaki Fukutomi, Satoshi Kobashikawa, Taichi Asam...
KER
2008
106views more  KER 2008»
13 years 7 months ago
Personalized information retrieval based on context and ontological knowledge
Context modeling has been long acknowledged as a key aspect in a wide variety of problem domains. In this paper we focus on the combination of contextualization and personalizatio...
Phivos Mylonas, David Vallet, Pablo Castells, Miri...
CHI
2008
ACM
14 years 8 months ago
What to do when search fails: finding information by association
Sometimes people cannot remember the names or locations of things on their computer, but they can remember what other things are associated with them. We created Feldspar, the fir...
Duen Horng Chau, Brad A. Myers, Andrew Faulring
WECWIS
2002
IEEE
133views ECommerce» more  WECWIS 2002»
14 years 13 days ago
SmartClick: An Enabler for Human-Centered Wireless Web Service
Recently wireless web services have been rapidly growing as a new way of information service. As the wireless Internet access grows, so do e-commerce opportunities through the wir...
Seong-ryong Kang, Hoh Peter In, Wei Zhao