Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...
Abstract. In contrast to electronic document collections we find in contemporary digital libraries, systems applied in a cultural domain have to satisfy specific requirements wit...
Question answering (QA) systems take users’ natural language questions and retrieve relevant answers from large repositories of free texts. Despite recent progress in QA researc...
Information retrieval or search plays an important role in a wide range of information management and electronic commerce tasks. In spite of the importance of information retrieva...
Nicholas J. Belkin, Susan T. Dumais, Jean Scholtz,...