Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
David Lewis, Chris Malbon, George Pavlou, Costas S...
Many information systems log event data about executed tasks. Workflow mining is concerned with the derivation of a graphical workflow model out of this data. Experience from appl...
Participatory Design is a design approach that provides a popular set of techniques for designing interactive systems in collaboration with end-users. Technology probes are one of...
Health information systems (HIS) in their current form are rarely sustainable. In order to sustain our health information systems and with it our health systems, we need to focus ...
Sebastian Garde, Carola M. Hullin, Rong Chen, Thil...