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» Challenges in Business Process Analysis
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SEMWEB
2009
Springer
14 years 3 months ago
Semantic Enhancement for Enterprise Data Management
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...
DSOM
1999
Springer
14 years 3 months ago
Integrating Service and Network Management Components for Service Fulfilment
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
David Lewis, Chris Malbon, George Pavlou, Costas S...
BPM
2004
Springer
148views Business» more  BPM 2004»
14 years 2 months ago
Interactive Workflow Mining
Many information systems log event data about executed tasks. Workflow mining is concerned with the derivation of a graphical workflow model out of this data. Experience from appl...
Markus Hammori, Joachim Herbst, Niko Kleiner
ACMDIS
2008
ACM
14 years 23 days ago
Zebra: exploring users' engagement in fieldwork
Participatory Design is a design approach that provides a popular set of techniques for designing interactive systems in collaboration with end-users. Technology probes are one of...
Yann Riche, Matthew Simpson, Stephen Viller
MEDINFO
2007
155views Healthcare» more  MEDINFO 2007»
14 years 5 days ago
Towards Sustainability of Health Information Systems: How Can We Define, Measure and Achieve It?
Health information systems (HIS) in their current form are rarely sustainable. In order to sustain our health information systems and with it our health systems, we need to focus ...
Sebastian Garde, Carola M. Hullin, Rong Chen, Thil...