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» Challenges in Business Process Analysis
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CHI
2009
ACM
14 years 5 months ago
'Broken Expectations' from a global business perspective
Especially in the past few years, there has been an increase in the rejection rate of interactive consumer electronics products in the field, not due to broken hardware or softwar...
Aylin Koca, Evangelos Karapanos, Aarnout Brombache...
ECIS
2004
13 years 11 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
MM
2006
ACM
199views Multimedia» more  MM 2006»
14 years 4 months ago
Concept-based electronic health records: opportunities and challenges
Healthcare is a data-rich but information-poor domain. Terabytes of multimedia medical data are being generated on a monthly basis in a typical healthcare organization in order to...
Shahram Ebadollahi, Anni Coden, Michael A. Tanenbl...
BPM
2009
Springer
161views Business» more  BPM 2009»
14 years 4 months ago
Trace Clustering Based on Conserved Patterns: Towards Achieving Better Process Models
Process mining refers to the extraction of process models from event logs. Real-life processes tend to be less structured and more flexible. Traditional process mining algorithms ...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...
HICSS
2008
IEEE
181views Biometrics» more  HICSS 2008»
14 years 4 months ago
Systems Theory Model for Information Security
Architecting security solutions for today’s diverse computer systems is a challenge. The modern business environment is comprised of many different applications, e-mail, databas...
Wm. Arthur Conklin, Glenn B. Dietrich