Especially in the past few years, there has been an increase in the rejection rate of interactive consumer electronics products in the field, not due to broken hardware or softwar...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Healthcare is a data-rich but information-poor domain. Terabytes of multimedia medical data are being generated on a monthly basis in a typical healthcare organization in order to...
Shahram Ebadollahi, Anni Coden, Michael A. Tanenbl...
Process mining refers to the extraction of process models from event logs. Real-life processes tend to be less structured and more flexible. Traditional process mining algorithms ...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...
Architecting security solutions for today’s diverse computer systems is a challenge. The modern business environment is comprised of many different applications, e-mail, databas...