Staffing and scheduling optimization in large multiskill call centers is time-consuming, mainly because it requires lengthy simulations to evaluate performance measures and their ...
We study the problem of agents locating other agents that are both capable and willing to help complete assigned tasks. An agent incurs a fixed cost for each help request it sends...
We present an application of a multi-agent cooperative search approach to the problem of optimizing gas pipeline operations, i.e. finding control parameters for a gas transmission...
We propose an approach for the selective enforcement of access control restrictions in, possibly distributed, large data collections based on two basic concepts: i) flexible autho...
Sabrina De Capitani di Vimercati, Sara Foresti, Su...
We introduce the Ranked Feature Fusion framework for information retrieval system design. Typical information retrieval formalisms such as the vector space model, the bestmatch mo...