Holding residential ISPs to their contractual or legal obligations of "unlimited service" or "network neutrality" is hard because their traffic management poli...
Hosting Internet streaming services has its unique challenges. Aiming at making Internet streaming services be widely and easily adopted in practice, in this paper, we have design...
Songqing Chen, Bo Shen, Wai-tian Tan, Susie Wee, X...
Nowadays, workflow research has shifted from fundamentals of workflow modelling and enactment towards improvement of the workflow modelling lifecycle and integration of workflow en...
More than ever, computing devices are becoming more powerful and networked, organizational boundaries are dissolving, and underlying information systems become more complex, thus r...
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...