Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon...
In a container transport system, wireless sensor networks (WSNs) can be used for monitoring products while they are being transported. To be commercially interesting, these WSNs m...
This paper discusses the design and implementation of processes and tools to support the collaborative creation and maintenance of multilingual wiki content. A wiki is a website w...
Two international scientific publishers collaborated to develop an Online Submission and Peer Review System (OSPREY) for their journals. Our goals were to meet market demand, incr...
In global software development (GSD) projects, distributed teams collaborate to deliver high-quality software. Project managers need to control these development projects, which in...