Academic institutions’ dependence on web-based technologies to improve efficiency in class offerings, academic records, and office documentation is increasing at a rapid pace. T...
Speech recognition technique is expected to make a great impact on many user interface areas such as toys, mobile phones, PDAs, and home appliances. Those applications basically re...
Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into reusable process modules. These process modu...
With the rapid growth of emerging demand and deployment of wireless LAN (WLAN), much of traffic including multimedia traffic is forced to travel over WLAN. Since the legacy IEEE 80...
Sang-Hee Park, Hye-Soo Kim, Chun-Su Park, Kyunghun...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...