This paper presents a Web-based, database-oriented set of applications, namely "Public Information" and "Electronic Voting", to support information services (ex...
Once acquainted with the modern information and communication tools made available with the advent of the Internet, five Brazilian rural communities participating in a pilot proje...
Marco A. Figueiredo, Paola Prado, Mauro A. Câ...
This paper asks how internet use, citizen satisfaction with e-government and citizen trust in government are interrelated. Prior research has found that agencies stress informatio...
Service descriptions allow designers to document, understand, and use services, creating new useful and complex services with aggregated business value. Unlike RPC-based services,...
We report on research aimed at gaining an improved understanding of how issues such as language, literacy and previous exposure to technology affect citizens’ ability to access g...