This paper presents a synthetic summary of the literature in the area of quality of e-government services, as a basis for the future construction of a relevant model and ontology. ...
ed abstract Purpose: The purpose of this paper is to present a multi-faceted summary and classification of the existing literature in the field of quality of service for egovernmen...
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
The exponential rise in the number of Web users has inspired the creation of a diversity of Web applications. Hence, Web Quality of Service (QoS) is an increasingly critical issue ...
The discovery of services that are appropriate for answering a given question is a crucial task in the open and distributed environment of web services for geographic information. ...