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EGOV
2006
Springer
14 years 1 months ago
A Review of Quality Dimensions in e-Government Services
This paper presents a synthetic summary of the literature in the area of quality of e-government services, as a basis for the future construction of a relevant model and ontology. ...
Xenia Papadomichelaki, Babis Magoutas, Christos Ha...
INTR
2007
90views more  INTR 2007»
13 years 9 months ago
Classification and synthesis of quality approaches in e-government services
ed abstract Purpose: The purpose of this paper is to present a multi-faceted summary and classification of the existing literature in the field of quality of service for egovernmen...
Christos Halaris, Babis Magoutas, Xenia Papadomich...
EGOV
2010
Springer
13 years 11 months ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
QOFIS
2001
Springer
14 years 2 months ago
Approaches to Support Differentiated Quality of Web Service
The exponential rise in the number of Web users has inspired the creation of a diversity of Web applications. Hence, Web Quality of Service (QoS) is an increasingly critical issue ...
Sook-Hyun Ryu, Jae-Young Kim, James Won-Ki Hong
COSIT
2003
Springer
118views GIS» more  COSIT 2003»
14 years 3 months ago
A Classification Framework for Approaches to Achieving Semantic Interoperability between GI Web Services
The discovery of services that are appropriate for answering a given question is a crucial task in the open and distributed environment of web services for geographic information. ...
Michael Lutz, Catharina Riedemann, Florian Probst