We present the user evaluation of two recommendation server methodologies implemented for the NASA Technical Report Server (NTRS). One methodology for generating recommendations u...
Michael L. Nelson, Johan Bollen, JoAnne R. Calhoun...
This paper investigates CSCW aspects of large-scale technical projects based on a case study of a specific Danish engineering company and uncovers challenges to CSCW applications ...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
In distributed software development, two sorts of dependencies can arise. The structure of the software system itself can create dependencies between software elements, while the ...
Cleidson R. B. de Souza, Jon Froehlich, Paul Douri...
This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...