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WIDM
2004
ACM
14 years 27 days ago
User evaluation of the NASA technical report server recommendation service
We present the user evaluation of two recommendation server methodologies implemented for the NASA Technical Report Server (NTRS). One methodology for generating recommendations u...
Michael L. Nelson, Johan Bollen, JoAnne R. Calhoun...
CSCW
1992
ACM
13 years 11 months ago
CSCW Challenges in Large-Scale Technical Projects - A Case Study
This paper investigates CSCW aspects of large-scale technical projects based on a case study of a specific Danish engineering company and uncovers challenges to CSCW applications ...
Kaj Grønbæk, Morten Kyng, Preben Moge...
CANDT
2009
13 years 8 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen
GROUP
2005
ACM
14 years 1 months ago
Seeking the source: software source code as a social and technical artifact
In distributed software development, two sorts of dependencies can arise. The structure of the software system itself can create dependencies between software elements, while the ...
Cleidson R. B. de Souza, Jon Froehlich, Paul Douri...
CSCW
2011
ACM
13 years 2 months ago
Faceted identity, faceted lives: social and technical issues with being yourself online
This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...
Shelly Farnham, Elizabeth F. Churchill