Computer users are asked to generate, keep secret, and recall an increasing number of passwords for uses including host accounts, email servers, e-commerce sites, and online finan...
This paper describes new technology based on on-line decision support for providing personalized customer treatments in web-based storefronts and information sites. The central im...
We describe our experiences in designing new media technologies in cooperation with Liberia's Truth and Reconciliation Commission. This work includes two major projects: a dy...
Michael L. Best, Thomas N. Smyth, Daniel Serrano-B...
Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
Navigational surrogates are representations that stand for information resources within search engine result sets, e-commerce sites, and digital libraries. They also form the basi...
Andruid Kerne, Steven M. Smith, Hyun Choi, Ross Gr...