Emerging applications in electronic commerce often involve very low-cost transactions, which execute in the context of ongoing, extended clientserver relationships. For example, c...
Yossi Matias, Alain J. Mayer, Abraham Silberschatz
How much history of the dialogue should a chat client include? Some chat clients have minimized the dialogue history to deploy the space for other purposes. A theory of conversati...
Darren Gergle, David R. Millen, Robert E. Kraut, S...
We present the iterative design of a virtual sandtray application for a tabletop display. The purpose of our prototype is to support sandtray therapy, a form of art therapy typica...
Mark S. Hancock, Thomas ten Cate, M. Sheelagh T. C...
Voice over IP (VoIP) and Instant Messaging (IM) systems to date have either followed a client-server model or have required the use of clients that do not follow any VoIP or IM st...
Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible serv...