Most of existing mobile services were designed based on the client/server architecture. Those mobile services neither paid much attention to mobile users' interactions with t...
In a multi-developer project, team collaboration is essential for the success of the project. When team members are spread across different locations, informal interactions are lo...
Team members usually cooperate on a business process by partitioning it into several activities, which in turn generate one or more work items. Work items either need to be proces...
Software developers spend significant time gaining and maintaining awareness of fellow developers' activities. FASTDash is a new interactive visualization that seeks to impro...
Jacob T. Biehl, Mary Czerwinski, Greg Smith, Georg...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...