The design and implementation of a conceptual model, CAFE (a Categorization Assistant For E-mail), is described. The model supports the organization, searching, and retrieval of i...
The users of libraries of object-oriented software components face with both a terminological and a cognitive gap. Usually, library users do not understand the vocabulary used in t...
: This paper focuses on situations where documents serve to coordinate a distributed Community of Action engaged in a common goal-directed activity. In such contexts, a document ap...
Traditionally, software engineering processes are based on a formalist model that emphasizes strict documentation, procedural and validation standards. Although this is a poor fit...
The term organizational memory is due for an overhaul. Memory appears to be everywhere in organizations; yet, the term has been limited to a few uses. In this paper we examine wha...