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    MANSCI
    2008
    119views more  MANSCI 2008»
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    13 years 9 months ago
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    Download  www.kellogg.northwestern.edu
    We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
    Itay Gurvich, Mor Armony, Avishai Mandelbaum
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    MANSCI
    2006
    122views more  MANSCI 2006»
    Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms
    13 years 9 months ago
    Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms
    Download  ccs.mit.edu
    There is growing evidence that consumers are influenced by Internet-based opinion forums before making a variety of purchase decisions. Firms whose products are being discussed in...
    Chrysanthos Dellarocas
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    MANSCI
    2006
    104views more  MANSCI 2006»
    Procuring Fast Delivery: Sole Sourcing with Information Asymmetry
    13 years 9 months ago
    Procuring Fast Delivery: Sole Sourcing with Information Asymmetry
    Download  opim.wharton.upenn.edu
    This paper studies a queuing model in which a buyer sources a good or service from an single supplier chosen from a pool of suppliers. The buyer seeks to minimize the sum of her p...
    Gérard P. Cachon, Fuqiang Zhang
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    IJDE
    2007
    123views more  IJDE 2007»
    Identifying Authorship by Byte-Level N-Grams: The Source Code Author Profile (SCAP) Method
    13 years 9 months ago
    Identifying Authorship by Byte-Level N-Grams: The Source Code Author Profile (SCAP) Method
    Download  www.utica.edu
    Source code author identification deals with identifying the most likely author of a computer program, given a set of predefined author candidates. There are several scenarios whe...
    Georgia Frantzeskou, Efstathios Stamatatos, Stefan...
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    TIFS
    2008
    129views more  TIFS 2008»
    On Empirical Recognition Capacity of Biometric Systems Under Global PCA and ICA Encoding
    13 years 9 months ago
    On Empirical Recognition Capacity of Biometric Systems Under Global PCA and ICA Encoding
    Download  www.csee.wvu.edu
    Performance of biometric-based recognition systems depends on various factors: database quality, image preprocessing, encoding techniques, etc. Given a biometric database and a se...
    Natalia A. Schmid, Francesco Nicolo
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