In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
A vehicular ad-hoc network (VANET) is a network of intelligent vehicles that communicate with other vehicles in the network. The main objective of VANET is to provide comfort and ...
In this paper, we describe the development of an Embodied Conversational Agent (ECA) implementing the concept of a companion, i.e. an agent supporting the persistent representatio...
Marc Cavazza, Cameron Smith, Daniel Charlton, Li Z...
Online privacy is an increasingly important problem, as many services are now offered in a digital form. Privacy (or the lack thereof) is of a special concern in subscriptions to ...
This paper presents a method to convert vector graphics into tactile representations for the blind. Generating tactile pictures from vector graphics is an important effort to bri...