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» Communication Metrics for Software Development
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KBSE
2000
IEEE
14 years 1 months ago
A Comparison of Questionnaire-Based and GUI-Based Requirements Gathering
: Software development includes gathering information about tasks, work practices and design options from users. Traditionally requirements gathering takes two forms. Interviews an...
J. Michael Moore, Frank M. Shipman III
KBSE
2007
IEEE
14 years 3 months ago
Modeling bug report quality
Software developers spend a significant portion of their resources handling user-submitted bug reports. For software that is widely deployed, the number of bug reports typically ...
Pieter Hooimeijer, Westley Weimer
ICSE
2011
IEEE-ACM
13 years 23 days ago
Miler: a toolset for exploring email data
Source code is the target and final outcome of software development. By focusing our research and analysis on source code only, we risk forgetting that software is the product of...
Alberto Bacchelli, Michele Lanza, Marco D'Ambros
SIGCOMM
2006
ACM
14 years 3 months ago
Quantifying Skype user satisfaction
The success of Skype has inspired a generation of peer-topeer-based solutions for satisfactory real-time multimedia services over the Internet. However, fundamental questions, suc...
Kuan-Ta Chen, Chun-Ying Huang, Polly Huang, Chin-L...
GLOBECOM
2009
IEEE
14 years 4 months ago
How Bad is Single-Path Routing
—This paper investigates the network performance loss of using only single-path routing when multiple paths are available. The performance metric is the aggregate utility achieve...
Meng Wang, Chee Wei Tan, Ao Tang, Steven H. Low