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CANDT
2009
13 years 11 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen
ESWS
2010
Springer
13 years 11 months ago
OKBook: Peer-to-Peer Community Formation
Many systems exist for community formation in extensions of traditional Web environments but little work has been done for forming and maintaining communities in the more dynamic e...
Xi Bai, Wamberto Vasconcelos, Dave Robertson
WWW
2009
ACM
14 years 4 months ago
Ranking user-created contents by search user's inclination in online communities
Searching posts effectively has become an important issue in large-scale online communities. Especially, if search users have different inclinations when they search posts, they h...
Hyoseop Shin, Jeehoon Lee
SAINT
2005
IEEE
14 years 3 months ago
Semantic Web Link Analysis to Discover Social Relationships in Academic Communities
To discover how precisely links among researchers’ Web sites capture the ties of academic communities, this study conducts Web citation analysis. 3,878 Web sites of computer sci...
Takeru Miki, Saeko Nomura, Toru Ishida
AGENTS
2001
Springer
14 years 2 months ago
Every agent a web server, every agent community an intranet..
The research community is struggling with the right approach to integrate emerging agent technology with the exploding web page-based Internet. This paper presents the approach us...
Marshall Brinn, Todd M. Carrico, Nathan Combs