Meeting client Quality-of-Service (QoS) expectations proves to be a difficult task for the providers of e-Commerce services, especially when web servers experience overload condit...
In a service-oriented architecture, software services interact by means of message exchanges that follow certain patterns documented in the form of behavioural interfaces. As any s...
User interfaces have evolved from punched cards, to text terminals, to windowing systems. As interface standards move into the third dimension, we have the opportunity to ensure t...
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
Distributed systems increasingly span organizational boundaries and, with this, system and service management domains. Web services are the primary means of exposing services to c...
Bruno Wassermann, Heiko Ludwig, Jim Laredo, Kamal ...