The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...
Presentation of search results in Web-based information retrieval (IR) systems has been dominated by a textual form of information such as the title, snippet, URL, and/or file type...
The knowledge to be acquired for the development of knowledge based systems is often distributed across a group of experts rather than available for elicitation from a single expe...
Abstract We compare the performance of two database selection algorithms reported in the literature. Their performance is compared using a common testbed designed specifically for ...
James C. French, Allison L. Powell, James P. Calla...
This paper describes our participation in the TREC Legal competition in 2008. Our first set of experiments involved the use of Latent Semantic Indexing (LSI) with a small number of...
April Kontostathis, Andrew Lilly, Raymond J. Spite...