They appeared in our life only few years ago and now they are everywhere: computers have become ubiquitous and, almost, irreplaceable. Classical ways of creating, managing and exch...
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Business Intelligence (BI) applications allow their users to query, understand, and analyze existing data within their organizations in order to acquire useful knowledge, thus mak...
This paper is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consort...
Design process excellence is considered a major differentiating factor between competing enterprises since it determines the constraints within which plant operation and supply ch...