Contemporary work increasingly involves interacting with strangers in technology-mediated environments. In this context, we come to rely on digital artifacts to infer characterist...
N. Sadat Shami, Kate Ehrlich, Geri Gay, Jeffrey T....
Social networking sites (SNS) are only as good as the content their users share. Therefore, designers of SNS seek to improve the overall user experience by encouraging members to ...
We present an empirical study of teams that revealed the amount of extraneous individual work needed to enable collaboration: finding references to other people, finding files to ...
John C. Tang, James Lin, Jeffrey Pierce, Steve Whi...
Video conferencing is still considered a poor alternative to face-to-face meetings. In the business setting, where these systems are most prevalent, the misuse of video conferenci...
This paper describes results from a series of experimental studies to explore issues related to structuring productive group dynamics for collaborative learning using an adaptive ...