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» Complex Decision Making Processes: their Modelling and Suppo...
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WSC
2007
15 years 6 months ago
The simulation power of automod
Decision making in industry continues to become more complicated. Customers are more demanding, competition is more fierce, and costs for labor and raw materials continue to rise....
Todd LeBaron, Craig Jacobsen
123
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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 4 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
127
Voted
APCHI
2004
IEEE
15 years 7 months ago
Creative Expertise and Collaborative Technology Design
The paper is concerned with increasing our understanding of creative expertise drawing upon studies of collaboration between technologists and artists. The nature of expertise in c...
Linda Candy, Ernest A. Edmonds
139
Voted
WSC
2001
15 years 5 months ago
Discrete simulation development for a proposed shipyard steel processing facility
This paper describes the efforts required to convert conceptual designs and undefined processes for a proposed advanced steel processing shipyard facility into a discrete event si...
Daniel L. Williams, Daniel A. Finke, Deborah J. Me...
139
Voted
VALUETOOLS
2006
ACM
113views Hardware» more  VALUETOOLS 2006»
15 years 9 months ago
Load prediction models in web-based systems
Run-time management of modern Web-based services requires the integration of several algorithms and mechanisms for job dispatching, load sharing, admission control, overload detec...
Mauro Andreolini, Sara Casolari