Decision making in industry continues to become more complicated. Customers are more demanding, competition is more fierce, and costs for labor and raw materials continue to rise....
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
The paper is concerned with increasing our understanding of creative expertise drawing upon studies of collaboration between technologists and artists. The nature of expertise in c...
This paper describes the efforts required to convert conceptual designs and undefined processes for a proposed advanced steel processing shipyard facility into a discrete event si...
Daniel L. Williams, Daniel A. Finke, Deborah J. Me...
Run-time management of modern Web-based services requires the integration of several algorithms and mechanisms for job dispatching, load sharing, admission control, overload detec...