Wi-Fi clients can obtain much better performance at some commercial hotspots than at others. Unfortunately, there is currently no way for users to determine which hotspot access p...
Jeffrey Pang, Ben Greenstein, Michael Kaminsky, Da...
History repeatedly demonstrates that rural communities have unique technological needs. Yet, we know little about how rural communities use modern technologies, so we lack knowled...
Eric Gilbert, Karrie Karahalios, Christian Sandvig
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...
A validated model of trust was used as a framework for an empirical study to identify on- and offline factors that influence gamblers' perception of an online casino's t...
Smartphones have recently become increasingly popular because they provide "all-in-one" convenience by integrating traditional mobile phones with handheld computing devi...
Jerry Cheng, Starsky H. Y. Wong, Hao Yang, Songwu ...