—Often stakeholders, such as developers, managers, or buyers, want to find out what software development processes are being followed within a software project. Their reasons in...
Abstract. Object-oriented language concepts have been highly successful, resulting in a large number of object-oriented languages and language extensions. Unfortunately, formal met...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
: During the last decades, digital objects have become the primary medium to create, shape, and exchange information. However, in contrast to analog objects such as books that dire...
Christoph Becker, Andreas Rauber, Volker Heydegger...
Although many QoS management architectures have been recently introduced with a lot of advanced features, they have never been widely used in the existing applications due to the ...