To see whether, from the user’s standpoint, muddling through with trial-and-error exploration of the interface actually works as well as consulting help, we analyzed video recor...
Personal media collections are often viewed and managed along the social dimension, the places we spend time at and the people we see, thus tools for extracting and using this inf...
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
When talking about spatial domains, humans frequently accompany their explanations with iconic gestures to depict what they are referring to. For example, when giving directions, ...
Staying aware of each other in cooperative team work is something we take for granted in the everyday world, even if collaboration is not continuously face-to-face, and team membe...