Designing a terminological knowledge base consists in collecting terms and associating them to their definition. Our objective is to define a process model to support this design ...
The process of collaborative engineering design is relatively complex, and often results in various conflicts due to multi-actors interactions. Therefore, a critical element of co...
In massively collaborative projects such as scientific or community databases, users often need to agree or disagree on the content of individual data items. On the other hand, tr...
So called intractable conflicts may benefit from more modest and socially oriented approaches than those based on classical conflict resolution techniques. This paper is inspired ...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...