—The design of an Enterprise Architecture (EA) management function for an enterprise is no easy task. Various frameworks exist as well as EA management tools, which promise to de...
Sabine Buckl, Alexander M. Ernst, Florian Matthes,...
By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagno...
Srikanth Kandula, Ratul Mahajan, Patrick Verkaik, ...
Data Warehouses (DW) manage crucial enterprise information used for the decision making process which has to be protected from unauthorized accesses. However, security constraints ...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
To address the server industry’s marketing focus on performance, benchmarking organizations have played a pivotal role in developing techniques to determine the maximum achievabl...